„Understanding This is a Key Pillar for Last Mile Success

I’ve spent more than 10 years working in last mile logistics.

People over-complicate it. The key to successful last mile operations is this:

** There is only one part of the activity that adds value for a customer, the delivery **

Your job to run both EFFICIENT & EFFECTIVE (♟Benjamin Montrose – this distinction has been on my mind a lot since your post) last mile operations is to increase the green.

That’s it.

How you do that though is what separates good from great.

Using this as my foundation I have saved millions over my career while having hyper transparency of what is being asked of the network and what else it can take.

There is a reason having the right talent, right information and right context makes a world of difference for you and your customers.“